When I tried to update my computer’s software today it finishes the first download, then it says preparing Monterey update and says 30 minutes remaining but gets stuck there for a long time, I’ve tried to restart and shut down my computer and download the update again but it always get stuck in the same place every time, does anyone know what’s going on?
Hello AnonymousPerson_X,
Welcome to Apple Support Communities. We have some suggestions for when a macOS update isn't downloading or installing as expected. First, if you can attempt the download and installation while connected to another network, that will help rule out any network issues.
Next, try starting your Mac in safe mode then downloading and installing the update:
Start up your Mac in safe mode - Apple Support
Here are additional steps to work through if needed:
If your Mac starts up to an Apple logo or progress bar - Apple Support
Keep us updated with how it goes.
Take care.
Having same exact problem as above. Extremely frustrating and wasting time on what should be fast and simple. Hey, Apple, can you investigate and fix this issue? Thx
MacOS Monterey 12.5 stuck?
