Update will not install - says I am not connected to the internet —-I have a very good connection- why is this the case?

Says I am not connected to internet when trying to install update—- I am! Connected


what is wrong?

Posted on Aug 8, 2022 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2022 12:32 PM

Work you way through Apple's troubleshooting guide for iOS installations linked below.


If your iPhone, iPad, or iPod touch won't update - Apple Support


Study the section about removing the update and then downloading it again. This will often get things working when everything else seems to be OK.


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update will not install - says I am not connected to the internet —-I have a very good connection- why is this the case?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.