Dust can enter through the earpiece?

Can dust into the earpiece earpiece? and is it dangerous? then what is the solution?

iPhone 13 Pro Max, iOS 16

Posted on Aug 8, 2022 06:23 AM

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Question marked as Top-ranking reply

Posted on Aug 8, 2022 06:35 AM

Hello N00mercy,


Yes, dust and debris can enter the earpiece as well as speaker, mic, and charging ports at the bottom. Apple Technicians use something called "Blue-Tack" which is just tacky blue putty to clean out the ports. You can find this at Walmart.


If you're near an Apple store they do this for free. But if you're having Audio related issues, I'd consider making an appointment at the Genius Bar so they can run an Audio test.


Contact Apple Support:


| Call Apple Support 1-800-APL-CARE

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1 reply
Question marked as Top-ranking reply

Aug 8, 2022 06:35 AM in response to N00mercy

Hello N00mercy,


Yes, dust and debris can enter the earpiece as well as speaker, mic, and charging ports at the bottom. Apple Technicians use something called "Blue-Tack" which is just tacky blue putty to clean out the ports. You can find this at Walmart.


If you're near an Apple store they do this for free. But if you're having Audio related issues, I'd consider making an appointment at the Genius Bar so they can run an Audio test.


Contact Apple Support:


| Call Apple Support 1-800-APL-CARE

| For International Numbers or ASL support, click here:

| Contact Apple for support and service - Apple Support

|

| Chat with Apple Support

| Apple Support

|

| Get Started Online

| Apple Support


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Dust can enter through the earpiece?

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