cathleen120 Author

Level 1

4 points

My iPhone is frozen. Cannot turn off. No apps respond to touch

My iPhone is frozen. Cannot turn off. Apps do not respond to touch

iPhone 11 Pro, iOS 15

Posted on Aug 6, 2022 4:00 PM

Reply

Similar questions

My iPhone 11 max is frozen. Can't open Apps, can't shut down. HELP........... My iPhone 11 max is frozen. Can't open Apps; can't shut down. Tried pushing and holding volume up button at same time as button on right. Nothing. PLEASE HELP.
563 1
iPhone 13 Pro Max is frozen while turned on my wife’s iPhone has frozen while on. Can’t turn it off can only swipe down but non of the buttons work.
249 1
My iPhone is frozen my iPhone is frozen I can still turn it off but mt finger touch doesn't move anything [Re-Titled by Moderator]
433 3

4 replies

Level 8

45,805 points

Aug 6, 2022 4:00 PM in response to cathleen120

See this link and follow the instructions provided

If your iPhone won't turn on or is frozen - Apple Support

Reply

Aug 6, 2022 4:05 PM in response to cathleen120

We don't know. We do know that the folks at the Apple Store will first try the same thing that we have suggested, so it would make sense for you to try that before you try to fight the crowds at the Apple Store and are told the next available appointment is on Tuesday.

Reply

Aug 6, 2022 4:01 PM in response to cathleen120

If your iPhone won't turn on or is frozen - Apple Support

Reply

cathleen120 Author

Level 1

4 points

Aug 6, 2022 4:01 PM in response to cathleen120

Can this be fixed at App,le Store?

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone is frozen. Cannot turn off. No apps respond to touch

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up