Maps not loading directions on MacOS 12.5

Greetings Alessandro Iuppa, 

Could you tell us what happens when you launch the Maps app and enter in an address and click the Directions button? Are there any error messages? 

Just to be sure, here’s the steps on how to get directions from within the Maps app for macOS. Get directions in Maps on Mac

Get directions

1. In the Maps app on your Mac, do one of the following:

• Click the Directions button in the toolbar, then enter your starting location and destination.

• Click your destination, such as a landmark or pin on a map, then click Directions in the place card.

If your current location is showing, Maps uses it as your starting location, but you can enter a different one. You can also click the Swap Directions button to swap your starting and ending locations.

2. Click the Drive, Walk, Transit, or Bicycle button.

3. Click the Trip Details button next to a route to see the directions list.

If you’re driving, directions can include:

• Electric vehicle routing: See charging stations along your route and keep track of your current charge (if you have a compatible vehicle).

• Congestion zones: For major cities like London, Paris, and Singapore, congestion zones help reduce traffic in dense areas. You can get a route around these zones during hours when they are in force.

• License plate restrictions: For Chinese cities that limit access to dense areas, you can get a route through or around a restricted area based on your eligibility.

4. If you’re bicycling, directions are available in select cities.

5. Do any of the following:

• Zoom in on a step: Click the step in the directions list.

• Choose when to leave or arrive: For driving and public transportation, click Plan to choose when you intend to leave or want to arrive. See Plan a route on your Mac.

• Close the directions list: Click the Trip Details button again.

Thanks.