There's an issue with your iPhone's ability to use Face ID
iPhone 11, iOS 16
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
iPhone 11, iOS 16
You seem to be in Beta. (Based on your Profile)
This is not the right forum to discuss beta
When you experience an issue or something that does not work as expected in beta, send your feedback directly to Apple with Feedback Assistant.
How do I fix it?
You can’t get help for a beta version in this public forum. Most likely it’s a hardware problem, so try the Get Support link at the top of this page, as it is probably unrelated to the beta.
There's an issue with your iPhone's ability to use Face ID