Mac won’t start up

I can get my Mac to start up. It started with the mouse not connecting, I shut it down to see if I could get them to communicate and now it won’t turn on.?

iMac 21.5″, macOS 10.13

Posted on Aug 5, 2022 10:00 AM

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1 reply

Aug 5, 2022 11:06 AM in response to Jamienbridgette

Follow these steps, testing after each step:

If that didn’t help, then I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

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Mac won’t start up

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