Find my iphone

Morning, is there a way to remove find my phone if I can’t remember my Apple ID or password. My sons phone is in for repair and I can’t remove the find phone as he has forgotten his id and details. They can’t carry out repair until it’s removed

iPhone XR

Posted on Aug 5, 2022 2:40 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 5, 2022 5:39 AM

iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Aug 5, 2022 5:39 AM in response to Biffta1979

iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Find my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.