Email on iPad is going to the Junk mail folder

Email from the same sender was going to the Inbox in March 2022, now it's going to the Junk Mail folder. I can't find a way to mark the email as 'not junk'.

iPad, iPadOS 15

Posted on Aug 4, 2022 06:04 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2022 08:51 AM

iOS/iPadOS15 doesn’t have an obvious method of marking an email as “not junk”.


Instead, if Mail is being incorrectly routed to your Junk folder, simply move the email message to your inbox. In this way your Mail App can learn that messages incorrectly categorised as Junk should instead be delivered to your inbox.

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Question marked as Top-ranking reply

Aug 4, 2022 08:51 AM in response to J0eY563

iOS/iPadOS15 doesn’t have an obvious method of marking an email as “not junk”.


Instead, if Mail is being incorrectly routed to your Junk folder, simply move the email message to your inbox. In this way your Mail App can learn that messages incorrectly categorised as Junk should instead be delivered to your inbox.

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Email on iPad is going to the Junk mail folder

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