Hello, I've just upgraded my macbook pro (2012) to Catalina (10.15.7) and have tried to install Malwarebytes Browser Guard to protect my older computer. I was able to download it from the store, however, it is unresponsive when I press the "Preferences" button.
Could you give me a way to remedy the situation, or perhaps suggest another malware app that would work well if my computer is too old to download this program.
Thank You
François
If you want to request a refund from Apple, go here:
Request a refund for apps or content that you bought from Apple - Apple Support
If you need support with a Malwarebytes product, start here:
Malwarebytes is a third-party product, not something Apple supports. I suggest you consult with them directly.
I really wouldn't recommend anything.
Effective defenses against malware and ot… - Apple Community
Thank you very much for the linked article, it was very informative. I have downloaded (and paid) for other Mac apps from the App store; one that did not work as intended, and was refunded. This was a free download, so assumed it worked. However, once downloaded I was unable to get to the "preference" button to work. Yet, I have it on a computer with OS Mojave, and it appears to work fine... or does it?
Best wishes
François
Malwarebytes Browser Guard Preferences not responding.
