I was billed $8.53x2 for a plant app that was canceled well before the trail period ended I have not been reimbursed for the charges
Is the reimbursement being processed?
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As has been stated, you aren’t talking to Apple. This is a user to user support forum.
Furthermore, I don’t what cancelling an app means, but when you download a subscription app, you will be billed automatically at the end of the trial period unless you cancel the subscription - not the app. Therefore, you must cancel the subscription.
See this.
If you want to cancel a subscription from Apple - Apple Support
Refunds are granted if Apple decides that you are eligible for one. Cancelling a subscription may not be a good enough reason. You can request a refund on your own.
See this.
Request a refund for apps or content that you bought from Apple - Apple Support
