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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Hello,
I have problems with playing certain songs/albums on Apple music. Whenever I want to play a certain album (not all of them), only one song starts to play and then it ends. I have already logged out of apple ID, apple music, restarted my computer couple of times - without effects. This doesnt happen with my iphone, though.
Please help :)
Hi nejc224,
We understand that you are running into an issue playing Apple Music on your Mac. Are you streaming the songs/album or are downloaded to your Mac? Are you updated to the latest macOS?
Keep us updated.
Hi nejc224,
We understand that you are running into an issue playing Apple Music on your Mac. Are you streaming the songs/album or are downloaded to your Mac? Are you updated to the latest macOS?
Keep us updated.
See Identify cloud status icons in your music library on your Mac or PC - Apple Support. Are there any clues from the cloud status of tracks that don't play?
tt2
Hello nejc224,
Thanks for letting us know. To help us research the issue, would you mind providing us the macOS currently installed on your Mac? You can locate this information by clicking the Apple Menu () in the top left corner and selecting About this Mac. Also, are you using an individual Apple Music subscription or are you part of a family group? You mentioned this only happens with some music, is it always the same artists or albums it occurs with?
Best regards.
It happens when streaming and also with downloaded music. But only certain albums.
I have Monterrey version 12.5 installed.
This only happens with certain songs/albums.
I have a family subscription.
My library is not synced to icloud.
Apple Music wont play certain songs/albums
