I have tried to reset my screen time passcode on my iPhone 7 and keep getting locked out of the phone because i dont know passcode. Please help

I have tried to reset my screen time passcode on my iPhone 7 and keep getting locked out of the phone because i dont know old passcode. I’ve followed all the steps described by help desk and nothing is working.


iPhone 7 Plus

Posted on Aug 2, 2022 10:26 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2022 01:11 PM

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


ASC YouTube for how to reset your Screen Time passcode on iPhone, iPad, and iPod touch — Apple Support


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *

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Question marked as Top-ranking reply

Aug 2, 2022 01:11 PM in response to Thcullen

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


ASC YouTube for how to reset your Screen Time passcode on iPhone, iPad, and iPod touch — Apple Support


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *

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I have tried to reset my screen time passcode on my iPhone 7 and keep getting locked out of the phone because i dont know passcode. Please help

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