Headphone jack on my Mac Mini doesn't work. I trouble shoot it with 2 different devices.
Is this a hardware or software problem?
Mac mini, macOS 12.0
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Is this a hardware or software problem?
Mac mini, macOS 12.0
Hmm... at this point it is hard to tell if it is software or hardware related.
On the Software side,
1) restart the Mac Mini and try again.
1) test in Safe Mode, as per > How to use safe mode on your Mac - Apple Support
2) reinstall macOS over the current version , as per > How to reinstall macOS - Apple Support
On the hardware side,
1) make sure the plug is fully inserting into the headphone port.
2) maybe try a short headphone splitter or adapter to see if that works.
3) make an appointment at your local Apple Store or AASP and have it checked out.
Also note, you can by-pass a bad or broken headphone port by using a USB to Audio adapter.
Hmm... at this point it is hard to tell if it is software or hardware related.
On the Software side,
1) restart the Mac Mini and try again.
1) test in Safe Mode, as per > How to use safe mode on your Mac - Apple Support
2) reinstall macOS over the current version , as per > How to reinstall macOS - Apple Support
On the hardware side,
1) make sure the plug is fully inserting into the headphone port.
2) maybe try a short headphone splitter or adapter to see if that works.
3) make an appointment at your local Apple Store or AASP and have it checked out.
Also note, you can by-pass a bad or broken headphone port by using a USB to Audio adapter.
I test it with external speakers and headphones. The internal speaker works exactly as it should. Under system preferences/ sound, it recognizes the device when I plug it into the headphone jack. I looked up the serial number and it's a 2020 model.
What year model is your Mac mini?
Identify your Mac mini model - Apple Support
What type of audio devices have you tested in the headphone port.
(headphones, buds, a headset, a speaker system, please give more details)
Thanks. I troubleshoot it with both external speakers and headphones. Both of those worked fine the last time I was able to use them with my computer. It's unlikely they'd both fail at exactly the same time, I reckon. Since you asked, I just tried earbuds. I have sound from the internal speaker, but as soon as I plug anything into the headphone jack, silence. Under system preferences/sound, volume is up to max and it's unmuted, and it recognizes when a device is plugged in.
Are you saying, it is the headphones that are not working properly?
If so, what headphones or headset are you trying to use?
Headphone jack on my Mac Mini doesn't work. I trouble shoot it with 2 different devices.