Camera not working after upgrade to 12.5 in MS Teams

Hi,

I have a MacBookPro 16' 2019.

After upgrade Macos to 12.5 Monterey, my camera not working in Microsoft Teams.

The green light of camera is ok. I can see myself, in small myself windows but others participants can't see me.


I had check authorisations, clean SMC and all tips found on internet etc ... but no effect.


Any ideas ?


Thanks a lot.


Eric

Posted on Aug 1, 2022 01:44 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2022 08:35 AM

EricBrun73 wrote:

Hi,
I have a MacBookPro 16' 2019.
After upgrade Macos to 12.5 Monterey, my camera not working in Microsoft Teams.
The green light of camera is ok. I can see myself, in small myself windows but others participants can't see me.

I had check authorisations, clean SMC and all tips found on internet etc ... but no effect.

Any ideas ?

Thanks a lot.

Eric


Compare your camera results independent of your third party App...this would be telling(?)



for your third party app—

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/Updates


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support




Get technical support for Teams - Microsoft Support


https://docs.microsoft.com/en-us/microsoftteams/get-help-in-microsoft-teams


Ask the Microsoft Community

https://answers.microsoft.com/



1 reply
Question marked as Top-ranking reply

Aug 1, 2022 08:35 AM in response to EricBrun73

EricBrun73 wrote:

Hi,
I have a MacBookPro 16' 2019.
After upgrade Macos to 12.5 Monterey, my camera not working in Microsoft Teams.
The green light of camera is ok. I can see myself, in small myself windows but others participants can't see me.

I had check authorisations, clean SMC and all tips found on internet etc ... but no effect.

Any ideas ?

Thanks a lot.

Eric


Compare your camera results independent of your third party App...this would be telling(?)



for your third party app—

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/Updates


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support




Get technical support for Teams - Microsoft Support


https://docs.microsoft.com/en-us/microsoftteams/get-help-in-microsoft-teams


Ask the Microsoft Community

https://answers.microsoft.com/



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Camera not working after upgrade to 12.5 in MS Teams

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