I am trying to wipe my macbook air and I get a flashing folder with a question mark
How do I wipe my macbook air when I get a flashing folder with a question mark when it first starts up
Hi,
Follow the directions from the article you were looking at:
If the question mark is persistent
If the question mark stays on your screen and your Mac does not start up normally:
- Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
- Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
- Use Disk Utility to repair your startup disk. (Follow the steps for a Mac with an Intel processor.)
- If Disk Utility found no errors or repaired all errors, reinstall macOS.
- If you still need help, please contact Apple Support.