iPhone XS with Activation Lock

I bought a iPhone XS Max from my friends mom and she just recently passed away and we don’t know the Appleid or password and it’s been disabled and is stuck at the activation Lock Screen how can I get it passed this Lock Screen so I can activate the phone




[Re-Titled by Moderator]


iPhone XS Max

Posted on Jul 29, 2022 07:59 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2022 08:12 PM

The ONLY way is as described here:


How to remove Activation Lock - Apple Support


The decedent’s executor might be able to submit an activation lock support request; linked near end of article.


The decenent’s executor may also make use of this: How to request access to a deceased family member's Apple account - Apple Support




1 reply
Question marked as Top-ranking reply

Jul 29, 2022 08:12 PM in response to bhall251

The ONLY way is as described here:


How to remove Activation Lock - Apple Support


The decedent’s executor might be able to submit an activation lock support request; linked near end of article.


The decenent’s executor may also make use of this: How to request access to a deceased family member's Apple account - Apple Support




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iPhone XS with Activation Lock

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