Notifications in lock screen not working

Hello all

recently i’ve noticed i can no longer long press on any of my notifications on my lock screen, i use them to reply to messages often.

any idea how to fix this ?

iPhone 11, iOS 15

Posted on Jul 27, 2022 12:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 28, 2022 01:51 PM

Hello, danielvdvlis.


Let's start off by checking the helpful steps in this article: Use notifications on your iPhone, iPad, and iPod touch - Apple Support. It explains that you can "touch and hold a notification to view the notification and perform quick actions if the app offers them." Can you confirm that the app notification you are interacting with does have those options? Does this occur with all apps or only one?


Also, as with all unexpected iPhone behavior, try taking the following steps which may help with this: restart your iPhone, make sure it is up to date, close the affected app, then reopen it and make sure all apps are updated.


Please let us know more and we can look into this further with you. Take care!


2 replies
Question marked as Top-ranking reply

Jul 28, 2022 01:51 PM in response to danielvdvlis

Hello, danielvdvlis.


Let's start off by checking the helpful steps in this article: Use notifications on your iPhone, iPad, and iPod touch - Apple Support. It explains that you can "touch and hold a notification to view the notification and perform quick actions if the app offers them." Can you confirm that the app notification you are interacting with does have those options? Does this occur with all apps or only one?


Also, as with all unexpected iPhone behavior, try taking the following steps which may help with this: restart your iPhone, make sure it is up to date, close the affected app, then reopen it and make sure all apps are updated.


Please let us know more and we can look into this further with you. Take care!


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Notifications in lock screen not working

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