I received an email from the Elevate app saying my free trial is going to expire in two days and if I want to cancel to click here. I clicked there and it just takes me to the app.
I checked my settings in my App Store and it shows no Elevate app as active. Is this a scam? I don’t want to be billed $50 for an app I don’t use nor do I recall ever downloading.
Hello Kimincanadaalberta,
I've never heard of that app, so I can't speak to whether it is a scam or not. However, using the links below you can cancel your subscription to this particular app.
Use this Apple Support article to view your recent purchases.
You can cancel or request a refund using the links below.
Additional Resources, should you need them:
| Cancel a Subscription:
|
| If you want to cancel a subscription from Apple
| If you want to cancel a subscription from Apple - Apple Support
|
| If the subscription that you want to cancel is not listed
| If you want to cancel a subscription from Apple - Apple Support
|
| Request a refund:
|
| Request a refund for apps or content that you bought from Apple within 90 days.
| Request a refund for apps or content that you bought from Apple - Apple Support
|
| To check the status of a refund (allow up to 48 hours for an update).
| Check the status of a refund for apps or content that you bought from Apple - Apple Support
Cheers! 👾
Hello Kimincanadaalberta,
I've never heard of that app, so I can't speak to whether it is a scam or not. However, using the links below you can cancel your subscription to this particular app.
Use this Apple Support article to view your recent purchases.
You can cancel or request a refund using the links below.
Additional Resources, should you need them:
| Cancel a Subscription:
|
| If you want to cancel a subscription from Apple
| If you want to cancel a subscription from Apple - Apple Support
|
| If the subscription that you want to cancel is not listed
| If you want to cancel a subscription from Apple - Apple Support
|
| Request a refund:
|
| Request a refund for apps or content that you bought from Apple within 90 days.
| Request a refund for apps or content that you bought from Apple - Apple Support
|
| To check the status of a refund (allow up to 48 hours for an update).
| Check the status of a refund for apps or content that you bought from Apple - Apple Support
Cheers! 👾
Thank you so much for your help. I looked at my history for the past two years and that app doesn’t show up. So I think I’m in the clear.
I really appreciate the fast response and help!
Received email from Elevate App Regarding Free Trial
