Cannot Connect to App Store

Question

Level 1

5 points

Cannot Connect to App Store

Hi, I have just got a new iphone 13 pro. When I go on appstore, it is giving me the message: 'Cannot Connect to App Store'. What can I do to solve this issue?

iPhone 13 Pro, iOS 15

Posted on Jul 25, 2022 09:58 AM

Reply

Answer 1

WinsC1

Community Specialist

Jul 26, 2022 11:56 AM in response to Xon99

Hey Xon99,

We'd suggest trying the troubleshooting steps in this article for help with the error you're receiving: If you can't connect to the App Store, iTunes Store, or other Apple services

Thanks!

Reply

Answer 2

Xon99 Author

Level 1

5 points

Jul 26, 2022 12:14 PM in response to WinsC1

Hi WinsC1,

Thanks for your reply! I actually solved the problem by doing a software update. It seems like App Store isn’t compatible with the old softwares anymore.

Reply

Answer 3

hc1111

Community Specialist

Jul 26, 2022 01:23 PM in response to Xon99

Thanks for the reply!

Well done on resolving the issue.

All the best.

Reply

Cannot Connect to App Store

Similar questions