I checked the beats app and it said that I did not need to update my headphones. I am still having issues with my headphones not working on the right side 99% of the time.
I've checked the app for if they needed updating and they don't. I've reset them and even that did not work.
I am very confused because I've not had this issue before and I would like some help with it.
Thank you for your time.
Hello,
When I was having this issue with my Solo 3's (both wired and through Bluetooth), what helped to get the right ear working again was to remove debris from the headphone jack.
If that doesn't help, the next step would be to contact Apple Support to set up a repair. If the headphones are out of warranty, it may be easier to buy a new pair.
I don't have the wire for it so I'm not sure if the wire would work.
But all I know currently is that it is occurring through Bluetooth.
Hello,
Firstly, is the issue occurring through both a Bluetooth connection and a wired connection?
Also, have you tried cleaning the headphones? I have had this issue before and what helped was blowing into the headphone jack.
Beats Solo 3, audio isn't working on the right side
