Powerbeats Pro Won't Connect or Reset
When opening the Powerbeats Pro box, the light flashes white continuously but won't connect. Holding the button down to reset them doesn't work. Any other way to force a reset?
User profile for user:
claire504
User level:
Community Specialist
Hey there, tcinsd97.
Are you able to try to connect your Powerbeats Pro to another device? Set up and use your Powerbeats Pro with an iPhone, Mac, or other device - Apple Support We ask because if you can pair to another device, then you can try updating the firmware which might help resolve this issue, as it'll ensure the latest firmware is running on your Beats: About Beats Updater - Apple Support
Let us know if those steps help or if you've already tried those steps.
Take care.