If I listen to a song and turn on the infinity option to auto play similar music, Apple Music won’t leave the repeat option turned off so the infinity option will play. I turn it off and the app automatically turns it back on. It does it over and over again. What gives??
iPhone 13 Pro Max
Thanks for your response. To answer your questions:
No, it’s not occurring when I’m listening to a playlist. It happens with any song or album.
I always launch Apple Music from the app in my favorites at the bottom of my screen.
My phone and the app are up to date; no update is available.
Thanks!
Thanks for your response. To answer your questions:
No, it’s not occurring when I’m listening to a playlist. It happens with any song or album.
I always launch Apple Music from the app in my favorites at the bottom of my screen.
My phone and the app are up to date; no update is available.
Thanks!
TheOther_JC,
In this case, review the following articles on these features to see if it may explain why you are experiencing this. For example, features such as Autoplay can affect all devices you are signed into and there are times you may not even see the button for Repeat.
If you still can't pinpoint why this is happening, as the device is up to date, you may want to Contact Apple Support or use this Get Support link for assistance to see if this is expected behavior given your setup.
Best regards.
Hi TheOther_JC, We appreciate you reaching out to us. We understand that the Repeat mode automatically turns back on.
We’d like to gather additional details that may help us be in a better position to assist you.
Are you experiencing this issue after choosing a playlist?
Are you launching the Music app through a widget or a shortcut?
In the meantime, we recommend that you check for a software update.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Take care!
Apple Music - Repeat won’t stay turned off
