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Powerbeats 3 ear loop broke while adjusting it

Powerbeats3 ear loop-ring (metal part within the rubber casing) broke. Would this be considered defective and eligible to replace or fix per Apple?

I use these a lot at the gym, great earbuds. Really just was putting them over my ear and came off.

[Re-Titled by Moderator]

Posted on Jul 22, 2022 04:25 PM

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Posted on Jul 23, 2022 12:31 AM

if they view it as a production defect discovered after purchase and not a user handling issue then yes

Legal - Hardware Warranties - Apple

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Top-ranking reply

Level 10

178,872 points

Jul 23, 2022 12:31 AM in response to DrBigM

if they view it as a production defect discovered after purchase and not a user handling issue then yes

Legal - Hardware Warranties - Apple

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Powerbeats 3 ear loop broke while adjusting it

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