You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

im trying to pair my apple watch with my new iphone but it is still paired to my old phone but i cant remember the apple id info for my old phone to unpair it is there anything else i can do to get it paird

im trying to pair my apple watch with my new iphone but it is still paired to my old phone but i cant remember the apple id info for my old phone to unpair it is there anything else i can do to get it paired

Posted on Jul 22, 2022 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2022 11:39 AM

You can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.


1 reply
Question marked as Top-ranking reply

Jul 22, 2022 11:39 AM in response to sceras91

You can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.


im trying to pair my apple watch with my new iphone but it is still paired to my old phone but i cant remember the apple id info for my old phone to unpair it is there anything else i can do to get it paird

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.