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My son forgot his iCloud password and his iPad lock

My son forgot his iCloud password and his iPad lock. How do I help him recover the iPad as he is part of my family.

Posted on Jul 22, 2022 11:22 AM

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Posted on Jul 22, 2022 11:27 AM

iCloud uses his Apple ID and password. See the following: If you forgot your Apple ID password - Apple Support

If that option is not available, you will need to use a computer. See: If you forgot your iPad passcode - Apple Support

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