Imac 24 reading keyboard wrong

My brand new imac 24 is reading q for a and m for ;. I dont know what else because I cant log on this way. Anybody know how to log on without a keyboard? (not real impressed with my new Mac at the moment)

iMac 21.5″, macOS 10.15

Posted on Jul 22, 2022 09:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2022 11:20 AM



Try connecting a USB keyboard. Then start in Safe Mode


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu > Shut Down. Or from the Login Screen, or by pressing and holding the on button until it shuts down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.






2 replies
Question marked as Top-ranking reply

Jul 22, 2022 11:20 AM in response to Dragonmom19



Try connecting a USB keyboard. Then start in Safe Mode


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu > Shut Down. Or from the Login Screen, or by pressing and holding the on button until it shuts down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.






This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Imac 24 reading keyboard wrong

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.