refund

I had a payment drawn from my apple account that was not authorized and sent no receipt?

iPhone 12, 14

Posted on Jul 18, 2022 12:23 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2022 12:26 PM

Speak to Apple,

1-800-MY-APPLE


M1 Mac mini, macOS 12.4; Watch, series 5 GPS/cellular, watchOS 8.6; iPad Pro 2nd Gen, iPadOS 15.5; iPhone 12 Pro, iOS 15.5; TV 4th Gen, tvOS 15.5; HomePods, audioOS 15.5 and Airport Express w/ Airplay 2

5 replies

Jul 18, 2022 12:27 PM in response to teesmith53

Hello!


Since you mentioned you didn't receive a receipt, those can take a few days to show up in email. This site shows your purchase history and maybe of some help:


View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


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CANCEL:


If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support


If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support



REFUND:


Request a refund for apps or content that you bought from Apple within 90 days.

Request a refund for apps or content that you bought from Apple - Apple Support


Jul 18, 2022 02:28 PM in response to teesmith53

Did you download a free app and forget to cancel a trial subscription?


Trial subscriptions must be canceled properly the day before the trial period ends or it automatically becomes a paid subscription. By failing to properly cancel a trial subscription a user authorizes the charge for the conversion to a paid subscription.


If you want to cancel a subscription from Apple - Apple Support

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