2022 MacPro not picking up Dell Monitor

Hello, My new MacBook Pro (13-inch, M2, 2022) is not picking up my dell monitor. My 2018 Mac Pro however does. What is wrong with the new 2022 computer? Thank you

MacBook Pro 13″, macOS 12.4

Posted on Jul 18, 2022 01:19 AM

Reply
1 reply

Jul 19, 2022 08:19 AM in response to jordana79

Hi jordana79,


We'd recommend confirming the following:


Try these steps if you don't see an image on your display.


Check your cable or adapter

Disconnect the cable from your external display from your Mac, then reconnect it. If the cable from your external display doesn't connect to the ports on your Mac, you can use a USB-C or Thunderbolt adapter. If you're using a USB-C or Thunderbolt adapter to connect a display, the adapter must be compliant with DisplayPort Alt Mode or Thunderbolt / USB 4.


Check how many displays you can connect

If you're connecting multiple displays to your Mac, use the Tech Specs page to find out how many external displays your Mac supports.

  1. Choose Apple menu  > About This Mac, double-click your serial number, then press Command-C to copy it.
  2. Go to the Tech Specs page, click the Search Tech Specs bar, press Command-V to enter your computer's serial number, then click Search.
  3. Click the specs page for your Mac. The number of displays your Mac supports appears under Video Support or Graphics.


If the issue persists, let us know the following:

  • How does this monitor connect tot the Mac? For example, HDMI, USB-C, etc?
  • Do you use an adapter? If so, are you able to test with a different one or bypass it entirely?


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2022 MacPro not picking up Dell Monitor

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.