Secure Link to iTunes Store Failed

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Level 1

14 points

Secure Link to iTunes Store Failed

Seriously I'm getting tired of these iPhone's bugging out all the time. Along with the above error (Secure Link to iTunes Store Failed) comes with the iPod support service not installed. Will no longer sync. Change the cable, on correct time tried all the useless support tips. That includes making sure the portable device driver is up to date and working. Not only did I try it on one PC but 3 other with iTunes that had previously worked just fine with this device. Yep it's the same crappy little errors coming up on all machines. Now that tells me it's the iPhone 12 itself that's throwing up all these flags. I didn't make any changes to the settings prior to this. The only thing I did was buy a song off of iTunes and the phone is taking dumps on me now.

Windows, Windows 10

Posted on Jul 17, 2022 09:25 PM

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Answer 1

faith185

Community Specialist

Jul 19, 2022 07:47 AM in response to bryan9060

Hi bryan9060,

Welcome to Apple Support Communities. It sounds like you've taken some great troubleshooting steps so far. Although the error you're seeing may be slightly different, try the guidance from If you see error -54 when you sync with your computer - Apple Support which can help with most syncing issues.

If these computers use the same network, it may also be a good idea to try another network if available. It may be unrelated but ruling out network issues is a good idea.

If the same continues, is there an error number?

Have a great day!

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Secure Link to iTunes Store Failed

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