Back up without iphone working

My phone has water damage that's seeped through cracks on the back of the phone and it is not turning on past the restore screen. I've followed the restore directions and it has not worked. I have also requested a replacement which is on it's way but I am unable to open my phone to back it up.

iPhone 12 Pro Max, iOS 15

Posted on Jul 17, 2022 08:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2022 08:45 PM

You won't be able to back up the phone. Hopefully, you have a recent backup of the phone that you can use to restore data to the replacement phone.

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Back up without iphone working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.