Disabled Face ID

Hi, my Face ID is disabled and I chose to reset my Face ID but now i can’t set it up again and I already updated my iPhone. Can I get some help?

Posted on Jul 17, 2022 02:29 PM

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Posted on Jul 17, 2022 02:54 PM

Hello,

If you received an alert that Face ID has been disabled due to an issue with the true depth camera the first step would be to update (you’ve already done this). So the only other thing you can do is to contact apple support to see if this is some sort of hardware issue.


Hope this helps!

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Disabled Face ID

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