This device is not eligible for additional coverage - 16 Days Old?

Hi there! I'm getting an error message when I'm trying to purchase AppleCare "This device is not eligible for additional coverage."


I purchased this MacBook from apple 16 days ago, and the funny thing is 2-3 days ago I was looking at the plans and deciding which one I want to buy. Then I was on my system preferences and it said I had X amount of days to buy AppleCare. As soon as I clicked it, it disappeared.

Then I went online and I'm typing in my serial number or even searching through my Apple ID and it says no eligible products found?


How can I fix this issue?

MacBook Pro

Posted on Jul 15, 2022 04:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2022 07:24 AM

Jakevassallo wrote:

Hi there! I'm getting an error message when I'm trying to purchase AppleCare "This device is not eligible for additional coverage."

I purchased this MacBook from apple 16 days ago, and the funny thing is 2-3 days ago I was looking at the plans and deciding which one I want to buy. Then I was on my system preferences and it said I had X amount of days to buy AppleCare. As soon as I clicked it, it disappeared.
Then I went online and I'm typing in my serial number or even searching through my Apple ID and it says no eligible products found?

How can I fix this issue?



Correct the purchase date or expiration date for your ...

Correct the purchase date or expiration date for your AppleCare agreement - Apple Support


Update your proof of purchase

Contact Apple Support to update your Apple device information.

Update your proof of purchase - Apple Support


or call AppleCare Support at 1-800-APLCARE (800-275-2273)



1 reply
Question marked as Top-ranking reply

Jul 15, 2022 07:24 AM in response to Jakevassallo

Jakevassallo wrote:

Hi there! I'm getting an error message when I'm trying to purchase AppleCare "This device is not eligible for additional coverage."

I purchased this MacBook from apple 16 days ago, and the funny thing is 2-3 days ago I was looking at the plans and deciding which one I want to buy. Then I was on my system preferences and it said I had X amount of days to buy AppleCare. As soon as I clicked it, it disappeared.
Then I went online and I'm typing in my serial number or even searching through my Apple ID and it says no eligible products found?

How can I fix this issue?



Correct the purchase date or expiration date for your ...

Correct the purchase date or expiration date for your AppleCare agreement - Apple Support


Update your proof of purchase

Contact Apple Support to update your Apple device information.

Update your proof of purchase - Apple Support


or call AppleCare Support at 1-800-APLCARE (800-275-2273)



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This device is not eligible for additional coverage - 16 Days Old?

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