My iPhone 13 won’t let me use the apps or allow me to turn off. It’s fully charged.
My iPhone 13 appears frozen. I can touch the app, but nothing happens.
iPhone 13 Pro, iOS 15
Question marked as
If you already tried (to no avail) ALL the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.