apple japan online store bank transfer payment no confirmation?

kurtgonzales Said:

"apple japan online store bank transfer payment no confirmation?: good day, i recently pre-ordered an M2 macbook air and payed through bank transfer here in Japan, it was deducted in my account but i did not receive any mail confirming that they receive my order. Today is July 14 and my order's status is processing."

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Getting an Invoice and Order Info:



A. About an Order eMail:

Translated, the title of the eMail would have read: We're processing your order [number]. Use the search bar on your Mail app to find these words.

B. Get the Order Invoice:

Go Here: View or Print Invoice - Apple Support

C. Request an eMail form Apple:

Don't see it? Contact Apple Support, requesting order invoice be eMailed to you.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)