I received an email and a text and a pop up on my cell phone about someone trying to access my account. What should I do?
iPhone 13, iOS 15
Change your Apple ID password just to be more secure.
ASC YouTube for How to reset your Apple ID password
What to do after you change your Apple ID or password - Apple Support - I suggest doing this before you change your Apple ID or password.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. *
ASC YouTube for How to Identify Phishing
Identifying legitimate emails from the iTunes Store. *
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.
I received email and text and a pop up on my phone about someone trying to access my Apple ID. What should I do
