AirPods Pro’s
I got faulty AirPod pros how do I get a replacement
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Community User
Do your AirPod Pro's happen to be manufactured/purchased from October 2020 or before? If so please visit AirPods Pro Service Program for Sound Issues - Apple Support.
If you need a replacement/repair in general though, I recommend reading and going to this article - AirPods and AirPods Case Replacement - Official Apple Support and reading more about the options available to you as well as any potential fixes there may be to your issue.