My camera 0.5 zoom has not been working on my iPhone 12 Pro.

My camera .5 zoom has not been working on my iPhone 12 pro. When I open my camera, the option for .5 zoom pops up but disappears quickly. Additionally, when I open my camera it automatically is zoomed in at 2.0. When I hold the zoom option to manually adjust it, the farthest it will zoom out is 1.0.


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iPhone 12 Pro Max, iOS 15

Posted on Jul 11, 2022 04:39 PM

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Question marked as Top-ranking reply

Posted on Jul 13, 2022 10:30 AM

iwantpointfiveback,


Thanks for giving those steps a try. Since the behavior continues, we recommend having your iPhone in for inspection and possible service. From the following link, choose your region to check your available service options: iPhone Repair - Official Apple Support


Thanks for participating in Apple Support Communities.


Take care!

3 replies
Question marked as Top-ranking reply

Jul 13, 2022 10:30 AM in response to iwantpointfiveback

iwantpointfiveback,


Thanks for giving those steps a try. Since the behavior continues, we recommend having your iPhone in for inspection and possible service. From the following link, choose your region to check your available service options: iPhone Repair - Official Apple Support


Thanks for participating in Apple Support Communities.


Take care!

Jul 12, 2022 02:12 PM in response to iwantpointfiveback

Hi there Christace,


From what we can tell, you're not seeing the Ultra Wide (0.5x) lens option when taking photos using the Camera app on your iPhone 12 Pro. We'd like to learn more to see how we can help.


If you go to Settings > Camera, is the 'View Outside the Frame' option turned on? If not, let's turn it on and test from there. Learn more from the 'Turn view content outside the frame off and on' section of this link:


Use Camera settings on iPhone


Zoom in or out
- On all models, open Camera and pinch the screen to zoom in or out.
- On iPhone models with Dual and Triple camera systems, toggle between 1x, 2x, 2.5x, and .5x to quickly zoom in or out (depending on your model). For a more precise zoom, touch and hold the zoom controls, then drag the slider right or left.


Keeping that in mind, let's be sure you're following the correct steps to zoom in or out from the 'Zoom in or out' section here:


Take photos with your iPhone camera


Thanks!

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My camera 0.5 zoom has not been working on my iPhone 12 Pro.

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