You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 13 problem

my iphone 13 isnt letting be go on any apps nor turn off the phone


iPhone 13, iOS 15

Posted on Jul 11, 2022 8:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2022 8:12 AM

Force restart the phone:


  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


1 reply
Question marked as Top-ranking reply

Jul 11, 2022 8:12 AM in response to betzyvivas

Force restart the phone:


  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


iphone 13 problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.