Beat flex, won't charge, no light

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Beat flex, won't charge, no light

Hi,

This is only the 2nd time that I have tried to charged my new beats flex but they won't take a charge and there isn't a light of any colour showing when I press the power button. HELP A GIRL OUT!! WHAT SHOULD I DO??

Posted on Jul 10, 2022 10:36 AM

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Answer 1

Omar_A1

Community Specialist

Jul 11, 2022 11:17 AM in response to BEATflex

Hello BEATflex,

Thank you for reaching out to Apple Support Communities.

Let's reset your Beats and test:

Reset Beats Flex

Hold down both the power button and the volume down button for 15 seconds.
When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.

More details can be found here: Reset your Beats earphones

Let us know if the issue persists.

Good Luck!

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Beat flex, won't charge, no light

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