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Pls why can’t i add a payment method, it keeps telling me to contact apple support.

My payment method keeps declining, I can’t add my cards to it, it keeps telling me to contact apple support, does anyone know why this is happening??

Posted on Jul 9, 2022 11:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2022 12:04 AM

Hi Joanitas

Welcome to the Apple Community.


Re: why can’t i add a payment method


Seems only Apple Support can tell you for sure.

Could be any one of various reasons.


We are all Apple users, like yourself, in this community,

so we have no access to your accounts or details.


Eg: You might want to check your payment method is one Apple accepts:

Payment methods that you can use with your Apple ID – Apple Support


Apple Support's article may help:

If your payment method is declined in the App Store or iTunes Store - Apple Support


There is a "Get Support" link to Apple at top right on this discussion page.

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)




1 reply
Question marked as Top-ranking reply

Jul 10, 2022 12:04 AM in response to Joanitas

Hi Joanitas

Welcome to the Apple Community.


Re: why can’t i add a payment method


Seems only Apple Support can tell you for sure.

Could be any one of various reasons.


We are all Apple users, like yourself, in this community,

so we have no access to your accounts or details.


Eg: You might want to check your payment method is one Apple accepts:

Payment methods that you can use with your Apple ID – Apple Support


Apple Support's article may help:

If your payment method is declined in the App Store or iTunes Store - Apple Support


There is a "Get Support" link to Apple at top right on this discussion page.

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)




Pls why can’t i add a payment method, it keeps telling me to contact apple support.

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