How to remove a card from my account
My phone won’t allow me to remove a card from phone because of a subscription… but the app has been deleted from my phone and won’t allow me to reinstall it
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loghan289 Said:
"How to remove a card from my account: My phone won’t allow me to remove a card from phone because of a subscription… but the app has been deleted from my phone and won’t allow me to reinstall it"
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Thank you for the screenshot.
Troubleshooting Methods of Payment:
Add then Delete:
You need at least one method of payment assigned to your account. So, add the method of payment first, and then modify the method of payment. Go here: Change, Add, or Remove Apple ID Payment Methods - Apple Support
Report back if that does the fix.
If of not success...
Contact Apple Support:
These are user-to-user forums. No one here has access to your account information (and that is a good thing, BTW). We are not Apple. Apple barely reads these site on their own time, as it is. So, talk to Apple. They will see this from their side, and will run you through the fix.
Apple Phone Support:
- Contact Us - Choose Locations
- Proceed from there as Necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)