iCloud purging deleted email after one week, no matter the settings

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iCloud purging deleted email after one week, no matter the settings

Hi gang - I can't find anyone that has actually solved this,.

just a lot of people saying "if you don't want to lose email, don't delete it", which is not a solution. I just want it to work the way I have it set to work.

So, I have iCloud email and on my Mac, and phone, and iPad I have it set to purge deleted email after 1 month. Sometimes I need to bring a back an email I thought I was done with, and this provides a safety net. Every device and iCloud online purges after a week.

Has anyone ever figured out what's going on?

Posted on Jul 9, 2022 04:45 AM

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Answer 1

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tygb

Level 9

64,974 points

Jul 9, 2022 06:14 AM in response to kingtaco23

See the article Change Mailbox Behaviours preferences in Mail on Mac - Apple Support

Erase deleted messages

Choose when you want Mail to erase deleted messages. To avoid exceeding storage limits set by your email account provider, choose a setting other than Never.

If you select None for Bin Mailbox, you can have messages permanently deleted automatically.

If your email account provider sets up the server to delete older messages, the messages are deleted regardless of how you change this option.

The same Apple ID say example1@icloud.com is signed in between devices ( Mac / iPad / iPhone ) on the same network , the mails will purely sync , if you delete mails from Mac Delete emails in Mail on Mac - Apple Support the same will be deleted from other devices and vice versa , so you can archive the mails Archive emails in Mail on Mac - Apple Support

Note : when Apple ID address is signed with gmail services archiving of mails is automatic , you don't need to manually archive the mails .

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iCloud purging deleted email after one week, no matter the settings

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