My Icloud account will not send email. I can receive but not send.

I get an error message when trying to send mail through icloud in the mail app on my iphone 12 pro. The message says, "The connection to the outgoing server "p60-smtp.mail.me.com" Failed.

iPhone 12 Pro

Posted on Jul 6, 2022 01:40 PM

Similar questions

Cannot send email using p71-smtp.mail.me.com in iOS 15.6 Two days after upgrading to iOS 15.6, on my iPhone 12 Mini, I am unable to send mail. I use iCloud (mail.me.com) and the native Mail app. I may receive mail with no problem. I went to settings as the error directs but and tried to add another email server but was not successful. I have restarted the iPhone, but have not "reset" it. I thought perhaps to delete the iCloud account and then rebuild it but am not sure exactly how to do this. I do not recall any warning signs/errors prior to this. It just start spontaneously. The 15.6 update took place with no errors either during the update or immediately after. I have searched Discussions and found a few similar questions and tried the solutions offered with no luck. Most of them are a few years old and on much earlier s/w levels. I have attached a screen shot of the error. Thank you in advance for any assistance you are able to offer. Camionneur
4468 5
unable to send emails from email on my iphone I am trying to create a new email account on my iPhone. I have been able to set up the account on my Mac and it is working fine. But on my iPhone I am receiving an error - Cannot send Mail the server is rejecting one fo the recipient's addresses I know the email addresses are correct
743 2
iphone unable to send email Hello, I have emails stuck in my outbox and unable to send. I get the following on my iphone... 'cannot send mail the connection to the outgoing server "smpt.gmail.com" failed. Additional outgoing mail servers can be configured for mail accounts in Setting>Mail>Accounts. Any assistance is greatly appreciated.
5168 2

1 reply

TammyW_03

Community Specialist

Jul 7, 2022 02:01 PM in response to Timmieztoyz

Hey Timmieztoyz,

For this issue we'll want to refresh the iCloud email server settings. To do that, you'll turn off the iCloud Mail settings, restart your iPhone, then turn the settings back on. The exact steps can be found under section "If you need help sending or receiving mail on your iPhone, iPad, or iPod touch" Step 6, here: If iCloud Mail isn't working - Apple Support

Let us know how it goes.

Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Icloud account will not send email. I can receive but not send.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up