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User profile for user: Jerek88
Jerek88 Author
User level: Level 1
4 points

Accidental purchase

I accidentally made a purchase on a app that I misunderstood payment amount and would like to reverse it .

Posted on Jul 5, 2022 5:12 PM

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User profile for user: pjswiz
pjswiz
User level: Level 5
5,366 points

Posted on Jul 5, 2022 5:14 PM

Please visit https://reportaproblem.apple.com and authenticate. Once authenticated, select the Apple ID in question and find the charge posted to the account.


  1. For "What can we help you with?", select "Request a refund"
  2. Another dropdown will appear below for "Tell us More". You'll want to select "I didn't mean to sign up for a subscription"
  3. Click Next
  4. Click on the subscription in question
  5. Submit the Claim
  6. Wait for it to be reviewed


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User profile for user: pjswiz
pjswiz
User level: Level 5
5,366 points

Jul 5, 2022 5:14 PM in response to Jerek88

Please visit https://reportaproblem.apple.com and authenticate. Once authenticated, select the Apple ID in question and find the charge posted to the account.


  1. For "What can we help you with?", select "Request a refund"
  2. Another dropdown will appear below for "Tell us More". You'll want to select "I didn't mean to sign up for a subscription"
  3. Click Next
  4. Click on the subscription in question
  5. Submit the Claim
  6. Wait for it to be reviewed


Reply

Accidental purchase

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