Untrusted certificate

Hey, I’ve been having some issues with untrusted certificate. What should i do.?

Posted on Jul 5, 2022 10:06 AM

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2 replies

Jul 6, 2022 09:44 AM in response to ebrahim283

Hi there ebrahim283,


Welcome to Apple Support Communities. Often, a certificate is related to if you use a VPN or have a profile installed on your device. An installed profile is usually if your device is being managed by a school or business. Let's check a few things.


- Do you use any kind of VPN? If so, let's disable it. To check, go to: Settings > VPN, or disable it from the app.


- Do you have any profiles installed? This might be for work or a certain connection? Check that by going to: Settings > General > Profiles

If so, we'll want to remove that or talk to the IT department of the school or business that manages this device (if that's the case).


- Is your date & time set correctly? If not, this can cause issues with connections. To check, go to: Settings > General > Date & Time


We look forward to hearing how it goes.


Take care.

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Untrusted certificate

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