Extra charge

AOLIGEIGEI wrote:

I bought a MacBook with education discount from the official website, with a total value of 2428, including a gift card of $210 and a shipping fee of $13. I originally intended to use debit card to pay, but Apple charged an additional shipping fee of $210 and $13 from my credit card.

hmmm... in the USA shipping is free if buying directly from Apple(?)

You will have to call and sort it out Apple— Call Customer Support (800) MY–APPLE (800–692–7753)

not on-line here in the user to user forum.

Outside the USA—

Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support

AOLIGEIGEI wrote:

I applied for immediate delivery, so there will be freight, but the freight is included in the overall price. I don't know why Apple deducted $13 from my credit card. In addition, Apple also deducted $210 from my credit card, which is the same as the price of the gift card given by the education discount

If you wanted both to be shipped together at the same expedited time frame— they do charge for that service I know.

Just because you got a discount on Mac purchase that does not mean they are going to apply that same discounted savings to another purchase of a gift card—there is nothing in place to make that happen.

Still you need to contact Apple directly, see the post above so you can get clarity on your query.