Macintosh hd and options
Shut down and restart is not working, I always and up at this page again
MacBook Air 13″, macOS 11.6
User profile for user:
danakayw
User level:
Community Specialist
Hey ni_w,
It looks like you came to us from the best possible troubleshooting resource for the issue. If you've already tried those steps, let us know what you ran into when you ran Apple Diagnostics.
If you see a hardware related error or did not get results from that test, use the following resource to reach out to Apple Support: Contact - Official Apple Support