problem importing photos from my iPhone 12 Pro to my Macbook air m1

When I try to import photos to my Mac, the photos app stuck on "preparing to import from iPhone 12 Pro". what can I do???

I have the latest ver of iOS and macOs

MacBook Air 13″, macOS 10.15

Posted on Jul 3, 2022 9:12 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 3, 2022 10:30 AM

If that for some reason fails, a workaround is to import with /Applications/ImageCapture.app and then import that to Photos.app.


That is my normal workflow anyway because I edit all metadata in 3rd party apps before importing to Photos.

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 3, 2022 10:30 AM in response to ng_8551

If that for some reason fails, a workaround is to import with /Applications/ImageCapture.app and then import that to Photos.app.


That is my normal workflow anyway because I edit all metadata in 3rd party apps before importing to Photos.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

problem importing photos from my iPhone 12 Pro to my Macbook air m1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.