problem importing photos from my iPhone 12 Pro to my Macbook air m1

When I try to import photos to my Mac, the photos app stuck on "preparing to import from iPhone 12 Pro". what can I do???

I have the latest ver of iOS and macOs

MacBook Air 13″, macOS 10.15

Posted on Jul 3, 2022 9:12 AM

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Posted on Jul 4, 2022 12:16 AM

Hi


Is your phone syncing with iCloud with optimise phone storage set. If so, any optimised photos (stored only in iCloud) will not be avaialable for transfer via USB.


You should either use iCloud for syncing to your mac, OR USB, but not both.

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problem importing photos from my iPhone 12 Pro to my Macbook air m1

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